Support.

Last updated: April 19, 2026

Need help with Sfumi? We read every message and reply as soon as we can.

Email sfumisupport@gmail.com with your question and — if relevant — your device model, iOS or Android version, and a screenshot.

Contact

Email: sfumisupport@gmail.com

We respond in English.

Subscriptions and billing

You can manage or cancel your subscription any time in your device's store settings:

iPhone / iPad — Settings → your Apple ID → Subscriptions, or App Store → Apple ID → Subscriptions.
Android — Google Play Store → menu → Payments & subscriptions → Subscriptions.
Refunds for App Store purchases: reportaproblem.apple.com
Refunds for Google Play purchases: play.google.com/store/account/subscriptions

Missing coins, subscription, or artwork

Open the Profile screen and tap "Restore Purchases" to re-sync your entitlements with the store. If that does not resolve it, email us with your device model and the approximate time of purchase, and we will investigate.

Trouble with AI generation

Some prompts may be blocked by safety filters. Try rephrasing your idea in simpler or more concrete terms. If you see repeated errors, email us the exact prompt that failed and we will look into it.

Requesting or deleting your data

To request a copy of your data or to have it deleted, email sfumisupport@gmail.com with "Data request" in the subject line. See section 7 of our Privacy Policy for what to include and our response timeline.

Report a bug or suggest a feature

We love feedback. Send bugs, feature ideas, or anything else to sfumisupport@gmail.com.